Field service fleets were one of the earliest adopters of telematics. However, there are still companies that are new to the technology. The purpose of this blog post is to help organizations focus on the information that matters most. Here are the top three most important Geotab reports for field service management.
1. Trip History report
One of the MyGeotab reports with the most amount of valuable data is the Trip History report. It lets customers track vehicles that aren’t moving as expected or simply not being productive. Trip/Activity History also fulfills the number one request of field service fleet managers: visibility.
The Trip/Activity History report can answer many questions about productivity of technicians in the field, such as:
- Are my trucks starting when they should?
- What time are we getting to the first job/delivery location?
- Is anyone shorting time off the end of the day?
- How many clients are we interacting with daily?
- How long are we interacting with each client?
- How much miles are vehicles doing daily? Is the mileage more or less than expected?
- Is anyone sitting around idling throughout the day?
- Were there any speeding events between stops?
This report represents an analytical view of daily activities and can be combined with zones to increase the level of insight provided. These insights can then in turn be used to assess and improve overall productivity.
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See also: Two Essential MyGeotab Reports for Cutting Fuel Costs
2. Driver Safety Scorecard
Is safety your fleet focus? Geotab’s Driver Safety Scorecard report provides a means of grading every vehicle or driver in the fleet (with use of an NFC Driver ID system).
The Safety Scorecard makes it possible to evaluate based on set rules, such as speeding, harsh braking and seat belt use. Managers can use the six default criteria, or set custom rules. The report makes the calculation and combines the metrics into a single safety score per driver/vehicle and risk breakdown. Read more about scorecard metrics in this post.